Notes from the chair

Short pieces for people who book salons and people who run them.

The 7 pm slot is the one that gets cancelled. Here's what the data says about who doesn't turn up and the three policies that change it.

6 min read

Twenty-eight days for a fade, six weeks for a trim, ten for colour. What regulars actually do, and how salons use it.

4 min read

Prices, hours, availability and bookings — yes. Anything it isn't sure about — a human, with context. The rules we built it on.

5 min read

Reviews from completed appointments, the services they actually do, and whether their slots are real. A short checklist.

3 min read